terms & conditions.

Welcome to The Coffee Studio London Ltd (“we”, “us”, “our”). By accessing or using our website www.thecoffeestudioldn.com, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. About Us

The Coffee Studio London Ltd is a UK-registered business operating coffee shops and related services.

Registered office: 44 Creek Road, London, SE8 3FN

Company number: 14747332

Email: hello@thecoffeestudioldn.com

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You must not:

  • Misuse the website by introducing viruses or harmful material

  • Attempt unauthorised access to the website or its servers

  • Use the website for fraudulent purposes

We reserve the right to suspend or terminate access if these terms are breached.

3. Products and Services

We may offer products and services including, but not limited to:

  • Food and drink items

  • Gift cards and vouchers

  • Merchandise

  • Memberships or loyalty schemes

All descriptions, prices, and availability are subject to change without notice.

4. Pricing and Payment

All prices are shown in GBP (£) and include VAT unless stated otherwise.

Payment must be made in full at the time of purchase using the payment methods available on the website. We use third-party payment providers and do not store your card details.

5. Online Orders

Where online ordering is available:

  • Orders are subject to acceptance and availability

  • We reserve the right to refuse or cancel an order

  • You are responsible for ensuring order details are correct

Refunds or replacements are handled in line with UK consumer law and our refund policy.

6. Gift Cards and Vouchers

  • Gift cards are non-refundable and cannot be exchanged for cash

  • Lost or stolen gift cards cannot be replaced

  • Expiry dates, where applicable, will be stated at purchase

  • Gift cards may only be redeemed in accordance with their stated terms

7. Memberships and Loyalty Schemes

Any membership or loyalty programme is subject to its own rules, which may be updated from time to time. We reserve the right to amend or withdraw such schemes at any time without compensation.

8. Intellectual Property

All content on this website, including text, images, logos, branding, and design, is owned by or licensed to The Coffee Studio London Ltd.

You may not copy, reproduce, or distribute any content without our written permission.

9. User-Generated Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free right to use it

  • You confirm the content is lawful and not offensive

  • We reserve the right to remove content at our discretion

10. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

To the fullest extent permitted by law, we are not liable for:

  • Business losses

  • Loss of data or profits

  • Indirect or consequential losses

11. Availability and Accuracy

We aim to keep the website accurate and up to date, but we do not guarantee that content will always be error-free or uninterrupted.

12. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal data.

14. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will take effect once published on the website.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 hello@thecoffeestudioldn.com